OUR MEASURES FOR A SAFE AND CAREFREE STAY

Dear guest,

Due to the novel coronavirus and the precautionary measures and restrictions that are imposed by the Dutch government, Conference Hotel Kontakt der Kontinenten will only be open for strictly necessary trips and meetings until February 9. Also, restaurant KonneKt will be temporarily closed.

Have you already made a reservation for this period? Then one of our employees will contact you as soon as possible to discuss the possibilities for your stay.

Of course you are welcome again from Wednesday 10 February for a conference or overnight stay. With the motto give each other space, we will do everything we can to allow you to enjoy a carefree and safe visit to our location, despite the measures taken.

We can imagine how this situation raises some question marks with you. The answers to many frequently asked questions can be found at the lower end of this page. Also, we have summarized all of the information in a factsheet.

Download our fact sheet

Can’t find the answer to your question? Please contact us by e-mail via info@kontaktderkontinenten.nl or by phone via +31 (0)346 35 17 55.

We are very much looking forward to meeting you in our hotel once again!

Frequently asked questions

Latest update: Wednesday, November 4

  • Wearing a face mask is required in all public areas. Guests who do not have one, can obtain a non-medical face mask at the front office for € 1.00 each.
  • We have programmed frequent cleaning rounds throughout the hotel and we are paying close attention to the disinfection of our sanitary services as well as high-traffic contact surfaces such as door handles, elevator buttons and railings.
  • Upon arrival, you will encounter a disinfection station, where you are able to clean your hands.
  • Our employees wash their hands thoroughly every half hour, as well as when they engage in a different task. Work surfaces are cleaned hourly.
    • Kontakt der Kontinenten is open for hotel guests
    • Thermen Soesterberg will remain open, sauna packages are still available
    • The National Military Museum is closed, which means that the Military Museum package cannot be reserved for the next 2 weeks
    • In order to be able to evenly spread the arrival and departure streams, we are now allowing our guests to check in earlier than usual and we have also extended the checkout time. The check-in can now take place as early as 12 noon and checking out is possible until that very same time.
    • Hotel guest who are also attending a meeting will be contacted by e-mail in advance to inform them about the location of their meeting venue as well as the most efficient route towards it. Additional signage ensures that the routes are clearly marked.
    • Furthermore, all guests are requested to (voluntarily) leave their name and telephone number so that the municipal health service (GGD) can get in touch if necessary.
    • We kindly ask you to use contactless payments wherever and whenever possible. (We accept debit- and credit cards)
    • Breakfast is exclusively available to hotel guests who have made a reservation in advance.
    • The breakfast buffet is adjusted according to the guidelines of the RIVM.
    • We take the maximum allowed number of guests into account and ensure enough distance. This means that on busy days, we might spread the number of guests by working with shifts.
    • Lunch is exclusively available to hotel guests who have made a reservation in advance.
    • The lunch buffet is adjusted according to the guidelines of the RIVM.
    • We take the maximum allowed number of guests into account and ensure enough distance. This means that on busy days, we might spread the number of guests by working with shifts.
    • Of course it is possible to take lunch outside and have a seat on the terrace or the picnic tables
    • Dinner will be exclusively available to hotel guests who have made a reservation in advance.
    • KonneKt restaurant, bar & lounge is open until 10 PM for hotel guests with a reservation. Guests are allowed to walk in until 9 PM. Alcohol is served until 7.45 PM and may be consumed until 8 PM.
    • For guests who wish to have a drink after 10 PM, a small (non-alcoholic) assortment is available at our front office. We ask our guests to respect the measures and advice of the government and to consume these drinks in their own hotel room.
    • We take the maximum allowed number of guests into account and ensure enough distance. This means that on busy days, we might spread the number of guests by working with shifts.
    • Meetings with an overnight stay are allowed
    • All our meeting rooms have spacious setups that allow the guests to maintain enough distance according the guideliness of the RIVM. In addition, we ask guests to follow the ‘first in, last out’ principle when leaving the room.
    • The use of air conditioning is permitted in all areas according to the RIVM
    • All meeting rooms, public areas and hotelrooms are extra ventilated
    • All meeting rooms are equipped with a “hygiene station” that contains disinfectant, tissues and moist wipes.
    • On busy days, we will ask groups to distribute their breaks evenly, in order to avoid queueing at the coffee corners and bathrooms.
    • Water will be served individually to each guest

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